About Face….and the loss of it….

Here is the continuation of the story of my foolish efforts to stop our neighbour, Aunty Face, burning plastic. If you want to know the background to this story, read it here .

Mask of Jai Yen in Thai Culture

As I approach Aunty Face’s shop cum restaurant cum beauty salon cum shack, she is nowhere to be seen. Her niece calls her in from the riverbank where she is tending her makeshift garden of papaya and beans.

Her surprise at seeing me in her house is evident, and also written across her face is a flash of anxiety – it’s possible she thinks I’ve heard about the chocolate incident and in a bull-headed farang fashion have come to reprimand her.

Actually, I have come in a bull-headed farang attempt to control another individual’s behaviour, something you never do unless you are more powerful than them, no matter how much it impacts your life.

In my faltering, halting Thai I clumsily explain the problem with the plastic, lots of pointing, miming of fire, choking and plenty of “excuse me” and “sorrys” on my part. I see her thought pattern clearly, the offense she tries to hide at my cheek, which she quickly covers up, pretending to be acquiescing and apologizing.

I think she blames her husband.  I am used to this sweet, can’t do enough for you Thai face, it conceals the other infinitely more pissed off one which this culture never permits you show.

As I leave, I feel awkwardness that I have caused her offense, anxiety about how she will deal with it, and resolve to make amends. But on balance I think it was worth the asking, versus years of inhaling burning plastic.  As I cross the precarious wooden plank to the main bridge she points at her barbeque and asks if it’s ok.  I don’t think she’s being sarcastic.

I don’t know it yet, but that’s the last time she will speak to me for two years. We will pass each other daily in the street and she will look straight through me and pretend I don’t exist for two straight years for the misdemeanour of asking her to stop burning plastic, until eventually one day she just miraculously starts talking to me again.

Shrimp says it’s because by offering to combine our rubbish I have tried to lord it over her and show off that I am so rich I can pay for her rubbish. This means I have made her lose face by saying she is poor, and probably dirty too.

Quite a remarkable sequence of events when viewed with western logic. But not when you understand fully (which I don’t) the concept of face in Thailand. Face affects every aspect of Thai culture and is the most important defining social concept.

Losing face is a terrible thing to happen to anyone, resulting in a loss of status, humiliation, and embarrassment. Retaliation from those who have lost face is a dangerous and in some cases lethal sight to behold. And so everybody tries to maintain the outer illusion that everything is perfect.

Nobody criticises or questions anyone else, what they do or why. Doing so might cause them offense, and if they were doing something wrong, loss of face, which could then be dangerous for everybody. This partially explains why kids in Thailand don’t ask questions.

When they are told something in school to question the teacher, or even to say they didn’t understand would infer they were saying the teacher was inferior and result in he or she losing face. The child would then be responsible and probably punished accordingly for the teacher’s loss of face.

This also explains why things that blatantly make no sense, laws that are unfair, programs that don’t work, building projects, political systems and business that are failing, all stay in place. To say anything is wrong, would infer blame on someone who would then lose face and that would be dangerous.

Better to pretend everything is always okay and working, even if it’s flagrantly not. This is one of the hardest concepts for farang to grasp in Thailand, coming as we do from a culture which exists on constant analysis and assessments, where efficiency and streamlining are the ultimate gods.

In Thailand maintaining face is the ultimate collective aim which goes a long way to explain why Thais are so unfailingly polite and the country is indeed the land of smiles. It also goes a long way to explain why Thailand can be an incredibly frustrating place to live and work for the farang desensitised to the subtle nuances of face by western culture.

And it also means that when the lid comes off this carefully maintained facade, when those long harboured slights and petty indiscretions are exposed, fireworks ensue. As the statistics showing out of all the countries in the world, this peaceful Buddhist nation is ranked first in the world for percentage of its annual deaths being by gun, and has the third highest number of gun deaths per capita in the world [1] , behind only South Africa and Colombia, attest to. Face, in Thailand is an issue to live, and die, by.

Today there are  more black bin bags piled up in the old tree trunk Aunty Face uses to burn her rubbish – so that was a successful operation then.  I will have to resort to plan B, complete evacuation of the area or a bank of fans on Clear Sky as she sleeps.

It is one of the great contradictions of moving to paradise; the outdoor lifestyle, palm trees, and sun are counterbalanced by a continuous struggle for clean air, water and food.

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  1. About Face

Comments

  1. I have found that fear of causing a loss of face can make working with Thais quite difficult at times. I remember when I first started working in Thailand it was explained to me that you should never say no to any request from your boss; instead it was better to say yes and just not do it and hope that they would forget the request. This saying “yes” when you mean “no” occurs all the time here.

    I have also found that this push to save face means that gossip is used as a tool of change – it is quite amazing to watch this in action. If something is bothering people in work they complain to all their colleagues about it. The hope is that somehow this information will get back to the higher-ups without them having to directly confront the boss. There will almost always be somebody who repeats everything that is said back to those in charge.

  2. Snap says:

    It’s good to read your writings again. Like the new look and hope you are feeling 100%.

    Thanks for shedding more light on this subject. It gives an outsider a peek into the real inside.

  3. Mike says:

    Great article which I really enjoyed and can empathise with given I have an almost identical problem. Just a different location.

    For Aunty Face read Yai(who incidentally reminds me of the old lady in Beverley Hill Billies) my neighbours mother who lives with the family. Let me explain.

    The bins here cost a pricey 30 Baht a month to empty and are free from the Arbitors office. However my neighbours will not pay this, so like you, I suggested they share mine, but didn’t add that the main reason I was doing this was because of the stink from burning plastic nappies that Yai burns ever night at the side of my home on some vacant land.

    Needless to say the toxic smoke gets sucked into our home via the air-con when Yai has her burning session and Doy’s bedroom is nearest the bonfire.

    Well, I figured she hadn’t lost face since I had only suggested they share my bin and this seemed to be confirmed when they started using it.

    Did the burning stop? Not a chance, so now they use my bin but still burn the nappies.

    Logic? I have given up trying to figure out the “Thai way” but now having read your post perhaps there was some loss of face when I let them share my bin.

    Working on the same theory perhaps they are trying to save Duen’s face by not offering to share the cost of emptying the bin since she has a rich farang?
    .-= Mike´s last blog ..August in Thailand-A Month of Highs and Lows =-.

  4. Camille says:

    Good post and an insightful write up about the ‘loss of face’ that for most of us Westerners is difficult to comprehend.

    What comes in a similar angle is the ‘ Kraeng Jai’, something that in my opinion also has a stranglehold on the daily life of Thais.
    .-= Camille´s last blog ..Koh Samui- Thailand daily weather update 4th September- 2010 delicious =-.

  5. Tom Yam says:

    I’ve been a teacher for 7 years in Thailand and one of the golden rules is never ask students if they understand something you have taught them. Instead,it’s usual to ask them concept check questions so that you can asertain if they have indeed understood. For a student to admit in front of everyone that they dont understand something is unthinkable!
    .-= Tom Yam´s last blog ..An accident waiting to happen =-.

  6. Martyn says:

    Thanks for educating me a little further on Thai face and its many complexities. I found your story a fascinating read and so are the comments.Your facts about gun culture Thailand are a revelation too, only South Africa and Columbia rank above them in the number of gun deaths per capita. Frightening.

    I guess Mr Shakespeare got it right when he said, “God has given you one face, and you make yourself another.”
    .-= Martyn´s last blog ..Soi Dogs and The Bucket Truck Man =-.

  7. asdf says:

    Wonderful analysis of a simple situation and all the ramifications involved that would be missed by people unfamiliar with the culture.

    By the way, its ColOmbia, not Columbia.
    I bet not one in a thousand people would have known that gun statistic!

  8. Jungle Girl says:

    Thanks for stopping by, and for the correction – I’ve just been reading a book in which the main character goes to Columbia University in NY, sloppy!

  9. Nice article.

    I am married to a man who grew up in the Philippines. It has indeed been an education for me, learning about the saving face issue!

    And never saying no. We joke about the pathologically polite Filipino way. :)

    Blessings,
    Stacy

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  1. [...] Face, and the loss of it. A lot of the frustrating things that don’t seem to make any sense in Thailand can have their cause traced directly back to the concept of Face. “Jungle Girl”, who lives on an island in Thailand attempts to shed some light on the subject. [...]

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